“On behalf of the Nguyen family, I would like to express our appreciation for the funeral service of our father, Mr. Chuong Nguyen. From the moment we contacted Harbor-Lawn Mt. Olive Memorial Park and Mortuary, we were greeted with sympathies by Claudia and Patrick who patiently explained clearly what was included in the package our parents had purchased. They were so accommodating when we asked to switch the plot where our dad would lay as his final resting place a few days later. Peter was on hand to help with flags and was there to help on the burial day. Bridget took the time and was hands-on on burial day to help organize and she even shoveled some dirt herself. Overall, without Claudia, Patrick, Peter and Bridget’s assistance, our dad’s funeral wouldn’t have been as smooth or organized as it was. We’re eternally grateful for their work and please extend our thanks to each of them individually.“
“I am surprised to see so many 1 star reviews since our family had such excellent service 2 years in a row. My mother passed in 2022 and my father earlier this year. My parents had paid for their arrangements many years ago. They kept their contracts in a safe place. Upon their passing, all I had to do was contact the Neptune Society. The intake receptionist was very compassionate and efficiently took the information. Within a reasonable time a team of 2 people, dressed in suits, came to the house and respectfully took our loved ones. For my father's passing they even offered to drape the American Flag over his body, since he was a veteran. We greatly appreciated this special touch.I was contacted the next day by the counsellor assigned to us. He answered my questions and was knowledgeable about the process. He took care of ordering the Death Certificates and filing the Permit paperwork. Once the ashes were available, I was contacted and an appointment was set to pick up the urn from the Costa Mesa office. We were greeted with compassion and respect.Compared to a burial this service is definitely more affordable. I am glad my parents had decided, in advance, what they wanted done, so we did not have to make that decision. We just honored their wishes.“
“Shari was great helping us through the trauma when my daughter passed away unexpectedly in California while we were on a trip from Hawaii. Such compassionate and caring people. We really appreciated the help at such a difficult time.“