Everything was more than well. The office is pristine, the staff, all the ones I dealt with. They, were all absolutely fantastic. Dr. Jorgensen was exactly the dentist I have always been looking for, but did not know it. I am so happy I found this dental office. After my first visit, I knew I struck gold.
June 2024
I am writing an update of my review. After I posted the review, their office manager, Libby contacted me. She researched well, then gave me a honest explanation and sincere apology. She clarified what mistakes they made and my misunderstanding about the phone call. The front lady did call me when my son's insurance could not be verified one day before the appointment. But I had blocked the number because the first call they gave me a month prior to that was indicated as Scam Likely. I didn't know that once I block the number, nothing showed up on my phone even if voice message was left. Yes they made some mistakes but Libby promised me she would retrain their... read full review
June 2024
Let's face it, no one likes going to the dentist - But since it's a necessity, I am glad that I finally found a dental office that I don't mind going to. Every time I come in, I am met with a smile from the three ladies in the front office. They get me checked in and I am almost always taken back to the chair immediately. The doctor is very nice and goes over the X-rays and procedures with you. He explains it in a way that makes it easy to understand. He explains to me what should be priority and what can wait, instead of trying to do everything when it may not be necessary. The dental assistants are very personable and make me feel at ease. This is important... read full review
Everything was more than well. The office is pristine, the staff, all the ones I dealt with. They, were all absolutely fantastic. Dr. Jorgensen was exactly the dentist I have always been looking for, but did not know it. I am so happy I found this dental office. After my first visit, I knew I struck gold.
I am writing an update of my review. After I posted the review, their office manager, Libby contacted me. She researched well, then gave me a honest explanation and sincere apology. She clarified what mistakes they made and my misunderstanding about the phone call. The front lady did call me when my son's insurance could not be verified one day before the appointment. But I had blocked the number because the first call they gave me a month prior to that was indicated as Scam Likely. I didn't know that once I block the number, nothing showed up on my phone even if voice message was left. Yes they made some mistakes but Libby promised me she would retrain their... read full review
Let's face it, no one likes going to the dentist - But since it's a necessity, I am glad that I finally found a dental office that I don't mind going to. Every time I come in, I am met with a smile from the three ladies in the front office. They get me checked in and I am almost always taken back to the chair immediately. The doctor is very nice and goes over the X-rays and procedures with you. He explains it in a way that makes it easy to understand. He explains to me what should be priority and what can wait, instead of trying to do everything when it may not be necessary. The dental assistants are very personable and make me feel at ease. This is important... read full review