I've been going to this place for years, but the quality of service and attitudes of some of the employees has become increasingly substandard over the last year. Today, after my manicure was completed, I tried to use my $15 off card (I've accumulated 9 stamps) on a $30 manicure and was told that we can only use it when we spend $35 or more. Well, nowhere on the card does it state that. And obviously I'm a returning customer. This seemed ridiculous to me.
April 2024
I have been coming here for a few yrs it's in my daughters neighborhood that's how I came across it. I have always gotten good service and friendly technicians. No big complaints.
December 2023
I've been several times now. The last few times, the gel on my nails started chipping within 4 days. The last time I visited was a week ago and the service was not like when I first went. Some nail techs are great at what they do. Some I felt were rushing and did not provide quality service. I will be trying somewhere else for my next mani and pedi.
I've been going to this place for years, but the quality of service and attitudes of some of the employees has become increasingly substandard over the last year. Today, after my manicure was completed, I tried to use my $15 off card (I've accumulated 9 stamps) on a $30 manicure and was told that we can only use it when we spend $35 or more. Well, nowhere on the card does it state that. And obviously I'm a returning customer. This seemed ridiculous to me.
I have been coming here for a few yrs it's in my daughters neighborhood that's how I came across it. I have always gotten good service and friendly technicians. No big complaints.
I've been several times now. The last few times, the gel on my nails started chipping within 4 days. The last time I visited was a week ago and the service was not like when I first went. Some nail techs are great at what they do. Some I felt were rushing and did not provide quality service. I will be trying somewhere else for my next mani and pedi.