Product was never recieved and payment was never refunded despite promise to. Horrible customer service. Messages were seen but not replied to, and was blocked. I can't believe a company like this is still running. I wouldn't trust these people with a spoon of salt, let alone my eyes. Make your own decision but do be aware.
December 2021
I purchased a set of tweezers (alpha pack) from their website on the 12th of November. International shipping was $13.99 and it was supposed to take 5-7 business days. A week had passed and I still haven't received a shipping confirmation so I emailed the company asking about it (to which I didn't get a response). So, I decided to DM @goatedgemi on instagram. She said there was a mix up with the items so there's a delay and that she'd send me a tracking number in a few hours. 4 days later, I asked for an update. I was ignored. 6 days after that, I told her it'd been too long and so I wanted a refund. She said she'd issued a refund and that... read full review
Product was never recieved and payment was never refunded despite promise to. Horrible customer service. Messages were seen but not replied to, and was blocked. I can't believe a company like this is still running. I wouldn't trust these people with a spoon of salt, let alone my eyes. Make your own decision but do be aware.
I purchased a set of tweezers (alpha pack) from their website on the 12th of November. International shipping was $13.99 and it was supposed to take 5-7 business days. A week had passed and I still haven't received a shipping confirmation so I emailed the company asking about it (to which I didn't get a response). So, I decided to DM @goatedgemi on instagram. She said there was a mix up with the items so there's a delay and that she'd send me a tracking number in a few hours. 4 days later, I asked for an update. I was ignored. 6 days after that, I told her it'd been too long and so I wanted a refund. She said she'd issued a refund and that... read full review