Another Heating and Air Conditioning Company had checked out my system (my furnace and A/C are about 5 years old) and told me that the ducting (which is about 25 years old) is inefficient, deteriorating, leaking, and blowing contaminants into my home, and he gave me a quote of over $14,000 to put in all new ducting. I had Matrix send one of their techs to my home in Temecula, he came the next day, and he spent over an hour checking out my whole system, doing testing, and crawling around my attic looking at everything. He made two minor repairs and said my whole system was in good condition and did not need to be replaced . . . and they charged me $90. In my experience,... read full review
August 2020
Matrix has serviced several communities in So Cal over the last few years! Their professionalism and their attention to detail is unparalleled to most construction services out there! I have had the pleasure of working with Annie Hathaway - our rep. She has integrity and urgency, which is extremely important in business! I highly recommend Matrix for all construction needs!
June 2020
I highly recommend Matrix services, I am totally happy with their work and especially the superior customer service they provided. They scheduled a tech on-site within 4 hours and the tech arrived as promised. Most awesome was the way they stand behind their work. They came out to help me after someone else left me with a mess and did a great job onsite. When it looked like I might still be having a problem, even though it was because of the vendor before them, they assured me they would help me solve my problem and not to worry. I really don't see how anyone could ask for better customer service and support than that.
Another Heating and Air Conditioning Company had checked out my system (my furnace and A/C are about 5 years old) and told me that the ducting (which is about 25 years old) is inefficient, deteriorating, leaking, and blowing contaminants into my home, and he gave me a quote of over $14,000 to put in all new ducting. I had Matrix send one of their techs to my home in Temecula, he came the next day, and he spent over an hour checking out my whole system, doing testing, and crawling around my attic looking at everything. He made two minor repairs and said my whole system was in good condition and did not need to be replaced . . . and they charged me $90. In my experience,... read full review
Matrix has serviced several communities in So Cal over the last few years! Their professionalism and their attention to detail is unparalleled to most construction services out there! I have had the pleasure of working with Annie Hathaway - our rep. She has integrity and urgency, which is extremely important in business! I highly recommend Matrix for all construction needs!
I highly recommend Matrix services, I am totally happy with their work and especially the superior customer service they provided. They scheduled a tech on-site within 4 hours and the tech arrived as promised. Most awesome was the way they stand behind their work. They came out to help me after someone else left me with a mess and did a great job onsite. When it looked like I might still be having a problem, even though it was because of the vendor before them, they assured me they would help me solve my problem and not to worry. I really don't see how anyone could ask for better customer service and support than that.