Used Olivia to file my taxes in 2020 and she used the wrong social security numbers for both my kids after a stressful process to even get there cards for the 2020 shut down that year. So had to use her again the following year Incase of being audited. Brought her everything for my taxes and a week later I called to see if it was filled yet. She said no but would have it done over the weekend. Well 5 weeks go by and the IRS website is still saying they haven't even received it.. So stopped at the office every day for about 2 weeks and left several voice messages. Decided to use my brother phone and him leave a message and she called him back within an hour! Claimed... read full review
October 2022
They are not opened during business hours they have a sign on the door saying to call saying to call I called it And still was not helped.
October 2019
Super friendly service, very helpful ! Thank you so much.
Used Olivia to file my taxes in 2020 and she used the wrong social security numbers for both my kids after a stressful process to even get there cards for the 2020 shut down that year. So had to use her again the following year Incase of being audited. Brought her everything for my taxes and a week later I called to see if it was filled yet. She said no but would have it done over the weekend. Well 5 weeks go by and the IRS website is still saying they haven't even received it.. So stopped at the office every day for about 2 weeks and left several voice messages. Decided to use my brother phone and him leave a message and she called him back within an hour! Claimed... read full review
They are not opened during business hours they have a sign on the door saying to call saying to call I called it And still was not helped.
Super friendly service, very helpful ! Thank you so much.