Dignity Health Solano Street Medical Clinic

May 2024

Less and less thrilled. Clinic started out being pretty well run but now having doubts. Saw the doctor on Tuesday for respiratory (Bronchitis) and was given prescriptions for that condition as well as for diabetic supplies. Upon pick up at the pharmacy, the only one available was the antibiotic. All the rest according to the pharmacist (good one by the way) all are covered by Medicare Part B and need a corresponding form. Here it is two days later and still no prescriptions for the inhaler and diabetic supplies and still getting the run around by the clinic. I guess they'll get that over there when it is most convenient for them rather than the needs of their patient. Very poorly done folks, customer service really sucks. Front end staff is very, very poor with the exception of one lady (I apologize for not knowing your name my dear), very rude and by god letting you know just who is in charge here...

Mar 2024

Rotating doctors, difficult to get timely appointments, non medical staff make medical decisions based on appointment availability. They run tests, give you pills, send you home, rinse repeat every 6 months.

Feb 2024

I really wish I could give zero stars they people there are so rude the lady that answers the phone was really rude to the person she was talking to and the one helping us was rude and unhelpful will never go back here again