I came to this medical group when I was first diagnosed with Type-2 diabetes. In the initial visits, the staff was nice and sounded very carrying. But few months into my diagnoses, everyone dropped the ball. My pharmacy tried reaching out to them to refill my medication, I personally tried to call in and get my meds refilled but no one answered the calls. I was not able to make it into the office during work week because of my work schedule, so I decided to go in on Saturday and they were close. So I decided to take a day off from work (on a Friday) and go see my doctor, the clinic was closed. Tried that few times over couple of months and ran into same issue again and... read full review
August 2024
Staff is friendly and accommodating. Dr. Richard Carpenter is very caring and helpful. Only downfall to this place is the location as there’s not much parking. Other than that, great place.
June 2024
They do not call you or let you know the businessism Martinez California is closing and I asked them. They said they can't make those calls. Because there's too many of them They put a note on the door so they moved. Your customers goes down there to travel long ways to get there to find out there's a note, they could
I came to this medical group when I was first diagnosed with Type-2 diabetes. In the initial visits, the staff was nice and sounded very carrying. But few months into my diagnoses, everyone dropped the ball. My pharmacy tried reaching out to them to refill my medication, I personally tried to call in and get my meds refilled but no one answered the calls. I was not able to make it into the office during work week because of my work schedule, so I decided to go in on Saturday and they were close. So I decided to take a day off from work (on a Friday) and go see my doctor, the clinic was closed. Tried that few times over couple of months and ran into same issue again and... read full review
Staff is friendly and accommodating. Dr. Richard Carpenter is very caring and helpful. Only downfall to this place is the location as there’s not much parking. Other than that, great place.
They do not call you or let you know the businessism Martinez California is closing and I asked them. They said they can't make those calls. Because there's too many of them They put a note on the door so they moved. Your customers goes down there to travel long ways to get there to find out there's a note, they could