Absolute worst!!!! There is no way to reach a live customer service agent. You get stuck in an automated system that's on a loop that eventually hangs up on you as they have no option to speak to a live person. Frustrating is an understatement!!! If you can, avoid them at all costs as they are a broker and your loan will be sold almost immediately.
Aug 2018
Be careful about this lending company. After my closing the mortgage. My checking and saving account have lot's of fraud transaction. I can't say who, but it just happen after I close mortgage and I only give all information to them. Take care if you using this lending
Dec 2017
Cannot get through to a representative. Must listen to 4 sets of menus to get to the option to speak to an agent. Once select the option a recording asks for a phone number to return the call. Cannot get logged on the website. No support there. Afraid I may have registered on the wrong site.
Google: 1/5
Absolute worst!!!! There is no way to reach a live customer service agent. You get stuck in an automated system that's on a loop that eventually hangs up on you as they have no option to speak to a live person. Frustrating is an understatement!!! If you can, avoid them at all costs as they are a broker and your loan will be sold almost immediately.
Be careful about this lending company. After my closing the mortgage. My checking and saving account have lot's of fraud transaction. I can't say who, but it just happen after I close mortgage and I only give all information to them. Take care if you using this lending
Cannot get through to a representative. Must listen to 4 sets of menus to get to the option to speak to an agent. Once select the option a recording asks for a phone number to return the call. Cannot get logged on the website. No support there. Afraid I may have registered on the wrong site.