I received 5-star service from Leroy today. He was very nice and informative. He explained the issue that we had with our washing machine in easy terms and gave some extra advice.So in saying that, all and all I was very happy with my service and with his CS skills!
June 2024
Very thorough and considerate of property. Gave me the opportunity to clean the space behind and under the refrigerator before resetting. Excellent service. Also called before his previous job to advise of his status.
May 2024
While the sales person in the appliance department was very attentive to what I was asking for regarding a washer and dryer; Unfortunately, I chose the LG ThinQ which now that I've had it for several months was a huge mistake. I have never had a washer or a dryer, actually tie my clothing into knots during the cleaning and or drying process. Not sure how they manufactured this washer or dryer, but they both tie clothes into knots during the cycles. The only thing I could think of is that the paddles on the inside are placed incorrectly, but I'm not an appliance expert so I wouldn't know why this happens. I've had washers and dryers for 50 years and... read full review
I received 5-star service from Leroy today. He was very nice and informative. He explained the issue that we had with our washing machine in easy terms and gave some extra advice.So in saying that, all and all I was very happy with my service and with his CS skills!
Very thorough and considerate of property. Gave me the opportunity to clean the space behind and under the refrigerator before resetting. Excellent service. Also called before his previous job to advise of his status.
While the sales person in the appliance department was very attentive to what I was asking for regarding a washer and dryer; Unfortunately, I chose the LG ThinQ which now that I've had it for several months was a huge mistake. I have never had a washer or a dryer, actually tie my clothing into knots during the cleaning and or drying process. Not sure how they manufactured this washer or dryer, but they both tie clothes into knots during the cycles. The only thing I could think of is that the paddles on the inside are placed incorrectly, but I'm not an appliance expert so I wouldn't know why this happens. I've had washers and dryers for 50 years and... read full review