Optometrists in Concord

“Right on time and the process flowed seamlessly. Kyle is a great representative for this business.“

“Gita & Mohammad were so nice & friendly. They fixed my glasses very fast. I will definitely be coming back for when I get my new glasses!“

“Monument Optometry got my prescription right. The new prescription replaced my my last two bad prescriptions (from UC B Optometry Clinic). Lenses are now replaced on my three previous frames. Doctor and staff were kind and professional.“

“Great customer service!!! Friendly and accommodating staff. They have variety of wonderful frames to choose from. The eye doctor is awesome!“

“In a word, "FANTASTIC!" Upon entering this office for the first time, the courteous and friendly staff greeted me as if I had been a patient for many years. When I provided the eyeglasses that I was wearing to the Office Manager ("Jennifer")--not only did she clean them--but she also repaired the broken earpiece that I had been told by my previous optometrist was "irreparable." Then a comprehensive eye examination was performed by several members of the office staff--including a digital scan of my eyes that allows a chronological database of eye health to be maintained over time. The final part of the exam was performed by Dr. Ruzicka himself--whose vast knowledge and experience in eye healthcare became apparent throughout the exam. Despite my numerous questions throughout the eye exam, Dr. Ruzicka patiently and candidly answered all the questions that I posed to him. After the exam, I met with another staff member who fitted me for eyeglasses--and the entire visit concluded with how it started--with "Jennifer" completing the eyeglass adjustment and completing the financial aspects of the office visit. In summary--Dr. Ruzicka's practice is a model for how all medical practices should operate--with professionalism and the utmost attention and care being provided to all clients who walk through the door to Dr. Ruzicka's office. (Aside: When I returned for another visit to pick-up my new eyeglasses--which were perfect(!)--"Jennifer" graciously fixed yet another broken pair I had at home!) Kudos and a heartfelt "thank you" to Dr. Ruzicka, Jennifer, and all other staff members who provided such an outstanding level of care and service to me during my visits to their office. I look forward to being a patient for many years to come! Thank you...THANK you...THANK YOU!“

“I have been an established patient at the EyeSite Optometry, Concord location, headed by Dr. Pham and her care team for several years. I trust her as a doctor, someone who is skilled, honest, and concerned about my personal health care needs. If a referral to another specialist is indicated, she gets it done. She keeps me informed of my care plans and tests results. She listens to my concerns and addresses them.

Two of Dr. Pham’s staff of 3 are new from a year ago. One who I have not met before let me in the office for my 9/25/24 appointment. She met me with a courteous, friendly, and welcoming demeanor. After I checked in, I was informed about a preliminary eye test that had to be performed before seeing the Optometrist. The same staff member performed the test, proficiently and swiftly, I might add. Then she advised me to have a seat and wait for my name to be called. In a few minutes, the Dr. was ready for me.

This appointment was without time wasted. I found the office staff to be professional, knowledgeable of what has to be done, and technically savvy that made for expeditious quality time, I liked the continuous dialogue that existed as it kept me informed of what to expect next. There were no delays with the processes of checking in and checking out, processing new prescriptions, making F/U appts., eye testing, and technicalities.

Dr. Pham’s EyeSite Optometry team provides quality care - service that is patient-centered and focused on communication, time, efficiency, and, patient satisfaction,“