Couldn't have been a worse experience. Installing team was a nightmare. Poor execution and craftsmanship from start to finish. We had to call a qualified finish carpenter to correct the defects. Customer service at Closet World was pathetic. Go elsewhere!
Mar 2024
William, my installer was fabulous. He was here on time and cranked out full instillations in two closets and four sets of massive book shelves by himself. I'm thrilled with the results.
Mar 2024
I had a good experience overall. I was not informed or prepared that the initial consultation would take over 4 hours.....I get it, they want to close the sale then and not let you get other comparison prices. But, I wish I had been informed to write off the 4+ hours. Penelope was great and creative and I liked her designs. She was lovely to work with. Felipe was the head installer and he was great. Overall I am pleased with the product and service.
Couldn't have been a worse experience. Installing team was a nightmare. Poor execution and craftsmanship from start to finish. We had to call a qualified finish carpenter to correct the defects. Customer service at Closet World was pathetic. Go elsewhere!
William, my installer was fabulous. He was here on time and cranked out full instillations in two closets and four sets of massive book shelves by himself. I'm thrilled with the results.
I had a good experience overall. I was not informed or prepared that the initial consultation would take over 4 hours.....I get it, they want to close the sale then and not let you get other comparison prices. But, I wish I had been informed to write off the 4+ hours. Penelope was great and creative and I liked her designs. She was lovely to work with. Felipe was the head installer and he was great. Overall I am pleased with the product and service.