The service is pretty satisfying and fast, considering they have to ship the device all the way to their headquarter and ship it back. The only thing is that it’s a little expensive. I replaced the back cover of my screen a while ago, the parts only cost me $25, while the labor costs $150! So if you are the type of person who is willing to spend a little more money in exchange for a professional repair for your device and doesn’t need to get the device repaired right away, this is the place for you.
November 2016
Interacted with Vincent from this store who was working with about 5 customers at once. He was very professional and handled all of us politely and apologetic. He effectively managed all of us and was able to multitask and start one process while still helping other customers. Very pleased and looking forward to go back with this amount of customer service training!
The service is pretty satisfying and fast, considering they have to ship the device all the way to their headquarter and ship it back. The only thing is that it’s a little expensive. I replaced the back cover of my screen a while ago, the parts only cost me $25, while the labor costs $150! So if you are the type of person who is willing to spend a little more money in exchange for a professional repair for your device and doesn’t need to get the device repaired right away, this is the place for you.
Interacted with Vincent from this store who was working with about 5 customers at once. He was very professional and handled all of us politely and apologetic. He effectively managed all of us and was able to multitask and start one process while still helping other customers. Very pleased and looking forward to go back with this amount of customer service training!