The front girls are the sweetest always feel welcome.....the bad reviews are probably from people that just want money and refunds I've worked at a cleaners before and you'll be surprised how far customers will go to get money back or a refund no shame leave these girls alone if the machines broke it's not on them things happen people should be more understanding I've came here for years no complaints and if they reject my item it's cause of stains that can't be removed or it's damaged and I didn't notice and know I most likely I damaged it I'm not gonna lie and blame them or ask for a refund and give a hard time ridiculous!... read full review
January 2024
During my recent visit to Sam's Dry Cleaners, I was thoroughly impressed by the front desk management, with a special mention for Laura. From the moment I walked in, Laura greeted me with warmth and a friendly smile, instantly making me feel welcome. What truly stood out was her remarkable patience and understanding. Despite my numerous questions and specific requests, Laura took the time to listen attentively and address each one with care. Her attention to detail and willingness to go above and beyond to ensure my satisfaction were truly commendable.Not only did Laura display exceptional service, but she also exuded genuine kindness and compassion throughout our... read full review
January 2023
This place has gone downhill. I didn't realize there was a change in ownership last year or so and now it all makes sense. I would take all my clothes here and would be back like clockwork. I recently moved to Green River but still made it a point to come to CH to drop off my dry cleaning. I show up around 5:50p and the gal is setting the alarm and getting ready to go home. I ask if they close at 6pm like it says on their window and online and she said no, they close at 5:30p. Huh?! You are a straight liar lol. Not coming back.
The front girls are the sweetest always feel welcome.....the bad reviews are probably from people that just want money and refunds I've worked at a cleaners before and you'll be surprised how far customers will go to get money back or a refund no shame leave these girls alone if the machines broke it's not on them things happen people should be more understanding I've came here for years no complaints and if they reject my item it's cause of stains that can't be removed or it's damaged and I didn't notice and know I most likely I damaged it I'm not gonna lie and blame them or ask for a refund and give a hard time ridiculous!... read full review
During my recent visit to Sam's Dry Cleaners, I was thoroughly impressed by the front desk management, with a special mention for Laura. From the moment I walked in, Laura greeted me with warmth and a friendly smile, instantly making me feel welcome. What truly stood out was her remarkable patience and understanding. Despite my numerous questions and specific requests, Laura took the time to listen attentively and address each one with care. Her attention to detail and willingness to go above and beyond to ensure my satisfaction were truly commendable.Not only did Laura display exceptional service, but she also exuded genuine kindness and compassion throughout our... read full review
This place has gone downhill. I didn't realize there was a change in ownership last year or so and now it all makes sense. I would take all my clothes here and would be back like clockwork. I recently moved to Green River but still made it a point to come to CH to drop off my dry cleaning. I show up around 5:50p and the gal is setting the alarm and getting ready to go home. I ask if they close at 6pm like it says on their window and online and she said no, they close at 5:30p. Huh?! You are a straight liar lol. Not coming back.