I switch PCP because my former PCP, was out of contract with my medical group and was in contract negotiations. So my insurance assigned me to this clinic. I was incredibly upset and frustrated with this clinic. It took them 8 days to send my prescription refill to my pharmacy. My pharmacy tried to contact them every day electronically, fax and even personally called them a couple of times to get my prescription filled. I also called them everyday to no avail. I finally went to the clinic to talk to them directly only to be given the run around and still they didn't send my prescription refill to my pharmacy. Seeing how frustrated I was, the front desk person said... read full review
February 2024
I have been sitting in the waiting room since 1015.It's 1145, and finally in a room, but still waiting for the Dr.When I walked in at 1010am there was not a person in the lobby, so wouldnt think there is alot of patients here, why is this taking so long? Almost just want to leave, all I want to do is check on a cold, I will probably get here take these call me in a day...Zzzzzz
December 2023
I take the day off work and have another blood work appointment after this physical and the doctor is not in? Cancelled without a call? Horrible customer service. Zero stars if I could.
I switch PCP because my former PCP, was out of contract with my medical group and was in contract negotiations. So my insurance assigned me to this clinic. I was incredibly upset and frustrated with this clinic. It took them 8 days to send my prescription refill to my pharmacy. My pharmacy tried to contact them every day electronically, fax and even personally called them a couple of times to get my prescription filled. I also called them everyday to no avail. I finally went to the clinic to talk to them directly only to be given the run around and still they didn't send my prescription refill to my pharmacy. Seeing how frustrated I was, the front desk person said... read full review
I have been sitting in the waiting room since 1015.It's 1145, and finally in a room, but still waiting for the Dr.When I walked in at 1010am there was not a person in the lobby, so wouldnt think there is alot of patients here, why is this taking so long? Almost just want to leave, all I want to do is check on a cold, I will probably get here take these call me in a day...Zzzzzz
I take the day off work and have another blood work appointment after this physical and the doctor is not in? Cancelled without a call? Horrible customer service. Zero stars if I could.