I like this market overall, but I have to speak out about the service. This isn't directed at all employees-- many are very kind and helpful-- but two individuals have been rude enough for me to write a post. I can swallow hostility directed at me-- customer service is a difficult industry, and I know everyone has bad days. But it really boils my blood when my mother is treated poorly. She's almost 70 years old...she struggles with English and is hard of hearing, but is that a reason to be condescending? Compassion should be the standard toward everyone. It should be especially true toward the elderly. On a related note, today is the third time I've witnessed... read full review
March 2024
Great location. Clean and well kept store. Deli with sushi which is good, and Starbucks inside. The staff is friendly, well somewhat. The other day I walked into the men's room and saw that the floor was totally covered in water from a major leak. I walked over to an employee stocking the freezer, and said "hello" so I can tell him about the issue. %100 ignored me. Like I say, for the most part, employees are courteous, but there is always one who isn't.
December 2023
Been shopping here for many years and seems like more times than not when shopping, employees that work at the registers always are talking amongst themselves out loud about how they don't like fellow employees or how someone else is not doing what they're supposed to be doing. Im there to purchase groceries, not here a soap opera every time at the registers which is uncomfortable to hear. If they don't like there job, leave or talk to your manager privately but definitely not in front of customers. Has anyone else experience this.
I like this market overall, but I have to speak out about the service. This isn't directed at all employees-- many are very kind and helpful-- but two individuals have been rude enough for me to write a post. I can swallow hostility directed at me-- customer service is a difficult industry, and I know everyone has bad days. But it really boils my blood when my mother is treated poorly. She's almost 70 years old...she struggles with English and is hard of hearing, but is that a reason to be condescending? Compassion should be the standard toward everyone. It should be especially true toward the elderly. On a related note, today is the third time I've witnessed... read full review
Great location. Clean and well kept store. Deli with sushi which is good, and Starbucks inside. The staff is friendly, well somewhat. The other day I walked into the men's room and saw that the floor was totally covered in water from a major leak. I walked over to an employee stocking the freezer, and said "hello" so I can tell him about the issue. %100 ignored me. Like I say, for the most part, employees are courteous, but there is always one who isn't.
Been shopping here for many years and seems like more times than not when shopping, employees that work at the registers always are talking amongst themselves out loud about how they don't like fellow employees or how someone else is not doing what they're supposed to be doing. Im there to purchase groceries, not here a soap opera every time at the registers which is uncomfortable to hear. If they don't like there job, leave or talk to your manager privately but definitely not in front of customers. Has anyone else experience this.