I'm four star happy and it would have been a five star if it weren't for the fact I had to wait so very long for a replacement toilet tank cover. IT had a manufacture flaw and we let them know immediately. I did go thru ALLOT of calling different numbers before I got results but in the long run I'm super happy with the results.
April 2023
Ordered 3 fans. One came in damaged. They replaced it immediately and followed up with me. I didn't have to send back the broken one first. Plus they refunded me a portion of the money I spent for the installation of the bad fan, even though it technically wasn't their fault.
September 2022
I'd like to replace a built in Microwave, and fortunately build.com has the parts in stock. If you have a contractor, Fergusons is good for a remodel. But if you don't, Costco or Bestbuy (Pacific Sales) or anywhere on earth that offers a service is better because build.com cannot recommend someone to install anything you buy from them. build.com with Fergusons is a company that cannot refer a contractor. That's you business model, really?
I'm four star happy and it would have been a five star if it weren't for the fact I had to wait so very long for a replacement toilet tank cover. IT had a manufacture flaw and we let them know immediately. I did go thru ALLOT of calling different numbers before I got results but in the long run I'm super happy with the results.
Ordered 3 fans. One came in damaged. They replaced it immediately and followed up with me. I didn't have to send back the broken one first. Plus they refunded me a portion of the money I spent for the installation of the bad fan, even though it technically wasn't their fault.
I'd like to replace a built in Microwave, and fortunately build.com has the parts in stock. If you have a contractor, Fergusons is good for a remodel. But if you don't, Costco or Bestbuy (Pacific Sales) or anywhere on earth that offers a service is better because build.com cannot recommend someone to install anything you buy from them. build.com with Fergusons is a company that cannot refer a contractor. That's you business model, really?