They installed our tankless water heater a couple of years ago. During the Palisades Fire they reached out to their customers to see if they needed food, prescriptions, etc. We asked for hot water. Within 2 days they brought 2 60 gallon propane tanks and a battery charger. They converted our tankless water heater from natural gas to propane and will come back when our power and gas is restored to switch it back. No charge at all except actual cost of matey. Amazing! We're customers for life and for sure they'll be pushed to the front of the line at the Pearly Gates!
August 2024
Outstanding service. I got my tankless system descaled for normal maintenance. Very professional and was completed in a timely manner. I will definitely use this company in the future.
August 2024
Our water heater was broken and I called Tankless Hot Water Solutions. Ted on the phone was wonderful, took my information and was able to send Celso to our house with a few hours. They did a full diagnostic on my heater and figured out what was wrong. Throughout the process, at every step, Celso walked me through what they recommended and had to do, the cost, and the timing. He figured out that my ignition was broken, was under warranty, and got the manufacturer to ship a replacement. He was very knowledgeable and friendly. I was well taken care of.
I will 100% be calling them for all my plumbing or heater needs. Great and fast job with amazing... read full review
They installed our tankless water heater a couple of years ago. During the Palisades Fire they reached out to their customers to see if they needed food, prescriptions, etc. We asked for hot water. Within 2 days they brought 2 60 gallon propane tanks and a battery charger. They converted our tankless water heater from natural gas to propane and will come back when our power and gas is restored to switch it back. No charge at all except actual cost of matey. Amazing! We're customers for life and for sure they'll be pushed to the front of the line at the Pearly Gates!
Outstanding service. I got my tankless system descaled for normal maintenance. Very professional and was completed in a timely manner. I will definitely use this company in the future.
Our water heater was broken and I called Tankless Hot Water Solutions. Ted on the phone was wonderful, took my information and was able to send Celso to our house with a few hours. They did a full diagnostic on my heater and figured out what was wrong. Throughout the process, at every step, Celso walked me through what they recommended and had to do, the cost, and the timing. He figured out that my ignition was broken, was under warranty, and got the manufacturer to ship a replacement. He was very knowledgeable and friendly. I was well taken care of.
I will 100% be calling them for all my plumbing or heater needs. Great and fast job with amazing... read full review