The Oncology Institute of Hope and Innovation Corporate Office

Jun 2024

My full name is Geraldine Quintero, my concern is with the oncology center at 399 E highland ave in San Bernardino ca , they no longer have a nurse for infusions there, the oncology of Hope and Innonvation , you are claiming that you are a word class in cancer help, the office has not had a nurse for the patients for about or over seven months, now the patients have to travel over an hour to get our infusions. We are cancer patients, and we need this service back to San Bernardino! Please get a professional nurse to assist us in our need. Please check this out, and what’s the problem with this location in not having a nurse there to give infusions, thank you.

Nov 2023

I am trying to speak to someone but no one is answering the goddam phone. My mom goes to the clinic on grand and Venice and there secretary wears tank tops and tights once she came in late with the doctor not trying to think wrong but I honestly think that's not right. They book patients at the same time. You guys need professional ppl working for front desk ask your workers to wear scrubs or professional clothes. She looks like she works at a dunkin

Jul 2023

On hold with corporate office for over an hour. Local office does not give a rip. I’m assuming corporate office doesn’t since they don’t answer the phone. I have a STAT referral for a breast surgeon. Second referral because they screwed the first one up. It is stressful having cancer but even more so realizing I am completely at the mercy of TOI.