U.S. Bancorp Investments - Financial Advisors: Cathedral City

U. S. Bank offered a $300. bonus if you opened a new Checking account. I asked if I qualified for the bonus... The Banker at U.S. Bank told me Yes, I did qualify. I did the requirements of the direct deposit and the 10 debit card transactions totaling $100. or more with the 90 day opening period. Months down the road never got the Bonus. After numerous calls to the bank 800 number, speaking to the new branch manager Russell Donton, even to Melissa the Representative to the Office of President at U. S. Bank. they will not credit me the $300 Bonus. Reason being..... I had a prior account in the last 2 years.....Why was I not told that information at the time of opening... read full review

Worse bank in the world they rip me off I opened a account and never got anything this is a violation of the Canadian tready agreement I will report this to the US embassy can't believe a bank would rip someone off for a measly 20 dollars I'm glad is wasn't more run run run from this bank they deserve no stars

Has got to be the worst customer service. This is 2 out of 3 times the service was bad.It was 1:30 on a Tuesday I walk in the bank. No one at teller counter. No other customers in back. Three ladies at desks. One without looking up says "be right with you." A minute later a lady walking around repeats "someone will be right with you" as she fudges with stuff around her desk and again without any eye contact. I wait a bit longer and since no one is moving in my direction. I leave. Horrible, if my mom wasn't so close to this bank I'd move our account to where I bank with my other accounts.FYI - I'm in customer service and saying hello... read full review