Progressive Urgent Care - Castro Valley

No matter what -
It will always suck going to urgent care, because the reason you are going, sucks. It is going to always take a long time to be seen since you walked in, just like 10 other people decided to do at the same time.

Since blue cross/blue shield customer care is not helpful (they just email you a generic list thast doesn't even cover what you need), i looked up and found these folks myself. I came in for a lingering cough that just seemed to be getting worse and with asthma, its more of a concern with hearing my lungs bubble.

The ladies who took care of me today in Castro valley are awesome! They were considerate,... read full review

I recently visited Progressive Urgent Care and was extremely disappointed with the service. Despite having a scheduled appointment, I was kept waiting for over an hour before even seeing the doctor. This isn't the first time I've experienced such long delays at this clinic. It's incredibly frustrating to have to wait so long, especially when you've made an appointment in advance. Patients deserve more respect for their time, and this pattern of long waits is unacceptable.

I went in today as I had no other choice at the time. The Dr. Was kind and so was the staff. Some people expectations are set high expecting pcp care. I had no expectation except for getting see, diagnosed, and treated. Which is exactly what I got. Please keep in mind if my own pcp were available, I would have gone there.