This is the worst cleaners ever. I has previously used this cleaners for 4 years before covid. I recently took a pantsuit to them that I had previously had dry cleaned before elsewhere. Went to pick it up, and she charged me $42. I was shocked. As I explained to her she should let customers know the price and let them decide. That is alot of $$ for an item that is relatively old. I was disappointed she had no understanding of good customer service, especially to loyal customers. I explained to her I would be posting a review and would never go there again. She was ok with it.
December 2020
I have been a long time customer of this Cleaners. It was owned by one women and then she turned it over to her sister. They are Korean, and do not have a good grasp of the English language, but who does. They are the nicest, most honest , and very kind people. I have never had a complaint about their work or their prices, so I was astounded at the terrible reviews they have received. We have lived in Castro Valley over 50 years, and I have had some really bad experiences at some other cleaners, so I was happy that I found Manor, and I appreciate their good work.
August 2020
Their services are extremely overpriced and only mediocre at best. There are many other place in Castro valley that do a better job for less money. Not worth the headache in my opinion.
This is the worst cleaners ever. I has previously used this cleaners for 4 years before covid. I recently took a pantsuit to them that I had previously had dry cleaned before elsewhere. Went to pick it up, and she charged me $42. I was shocked. As I explained to her she should let customers know the price and let them decide. That is alot of $$ for an item that is relatively old. I was disappointed she had no understanding of good customer service, especially to loyal customers. I explained to her I would be posting a review and would never go there again. She was ok with it.
I have been a long time customer of this Cleaners. It was owned by one women and then she turned it over to her sister. They are Korean, and do not have a good grasp of the English language, but who does. They are the nicest, most honest , and very kind people. I have never had a complaint about their work or their prices, so I was astounded at the terrible reviews they have received. We have lived in Castro Valley over 50 years, and I have had some really bad experiences at some other cleaners, so I was happy that I found Manor, and I appreciate their good work.
Their services are extremely overpriced and only mediocre at best. There are many other place in Castro valley that do a better job for less money. Not worth the headache in my opinion.