Unfortunately, customer care has gone downhill..apparently understaffed as they can't even pick up the phone...left message but no return call...no problem, plenty of eye care places around town.
December 2023
Unfortunately, I had a serious problem with the prescription from this office. As it tuned out, I was prescribed progressive lenses instead of single vision ones. I empathized multiple times during the visit I had no complaints about close up and intermediate vision. I almost got into a severe car accident as a result because of insane peripheral blurriness. The ophthalmologist gave me zero heads up about this technology. I also wasted 3k on glasses on top of that which are absolutely useless now because I cannot see anything close and I cannot drive in them. After 1 month trying to adjust and leaving in hell Lenses should be replaced. This practice either negligent or... read full review
December 2023
Unfortunately, I had a serious problem with the prescription from this office. As it tuned out, I was prescribed progressive lenses instead of single vision ones. I empathized multiple times during the visit I had no complaints about close up and intermediate vision. I almost got into a severe car accident as a result because of insane peripheral blurriness. The ophthalmologist gave me zero heads up about this technology. I also wasted 3k on glasses on top of that which are absolutely useless now because I cannot see anything close and I cannot drive in them. After 1 month trying to adjust and leaving in hell Lenses should be replaced. This practice either negligent or... read full review
Unfortunately, customer care has gone downhill..apparently understaffed as they can't even pick up the phone...left message but no return call...no problem, plenty of eye care places around town.
Unfortunately, I had a serious problem with the prescription from this office. As it tuned out, I was prescribed progressive lenses instead of single vision ones. I empathized multiple times during the visit I had no complaints about close up and intermediate vision. I almost got into a severe car accident as a result because of insane peripheral blurriness. The ophthalmologist gave me zero heads up about this technology. I also wasted 3k on glasses on top of that which are absolutely useless now because I cannot see anything close and I cannot drive in them. After 1 month trying to adjust and leaving in hell Lenses should be replaced. This practice either negligent or... read full review
Unfortunately, I had a serious problem with the prescription from this office. As it tuned out, I was prescribed progressive lenses instead of single vision ones. I empathized multiple times during the visit I had no complaints about close up and intermediate vision. I almost got into a severe car accident as a result because of insane peripheral blurriness. The ophthalmologist gave me zero heads up about this technology. I also wasted 3k on glasses on top of that which are absolutely useless now because I cannot see anything close and I cannot drive in them. After 1 month trying to adjust and leaving in hell Lenses should be replaced. This practice either negligent or... read full review