Reviews for John Y. Wong, OD
Write a reviewHours
Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 12 - 7PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: 9AM - 2PM
Sunday: Closed
Tips
accepts credit cards accepts insurance
Ratings
BBB: No RatingJohn Y. Wong, OD
20211 Patio Dr # 100, Castro Valley
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Unfortunately, customer care has gone downhill..apparently understaffed as they can't even pick up the phone...left message but no return call...no problem, plenty of eye care places around town.
Unfortunately, I had a serious problem with the prescription from this office. As it tuned out, I was prescribed progressive lenses instead of single vision ones. I empathized multiple times during the visit I had no complaints about close up and intermediate vision. I almost got into a severe car accident as a result because of insane peripheral blurriness. The ophthalmologist gave me zero heads up about this technology. I also wasted 3k on glasses on top of that which are absolutely useless now because I cannot see anything close and I cannot drive in them. After 1 month trying to adjust and leaving in hell Lenses should be replaced. This practice either negligent or unprofessional, probably both.
Unfortunately, I had a serious problem with the prescription from this office. As it tuned out, I was prescribed progressive lenses instead of single vision ones. I empathized multiple times during the visit I had no complaints about close up and intermediate vision. I almost got into a severe car accident as a result because of insane peripheral blurriness. The ophthalmologist gave me zero heads up about this technology. I also wasted 3k on glasses on top of that which are absolutely useless now because I cannot see anything close and I cannot drive in them. After 1 month trying to adjust and leaving in hell Lenses should be replaced. This practice either negligent or unprofessional, probably both.