DO NOT USE THIS DRY CLEANERS. They lost a very expensive dress and after many attempts over two months; still no response from management or ownership. I have called and stopped by attempting to get some help. Terrible customer experience and service.
January 2024
Went there to pickup shirts and noticed price went up mentioned that hey price went up no response from owner Never coming back bad customer service
November 2023
Was told my dress would be ready by Thursday. (I needed it for Saturday).I come Saturday morning and it's not there. After 10 minutes, she realizes it's at the other store and it'll be ready Monday.No apology.When I pick up the following week, I let her know she shouldn't have told me it'll be ready Thursday. Her response "Well it was ready, but at the other store". I tell her they didn't tell me that I can pick it up from the other store. Her response is a shrug.No apology.They both seemed so confused why I was frustrated that I needed the dress by a certain date... I wouldn't recommend this store if you're on a timeline.
DO NOT USE THIS DRY CLEANERS. They lost a very expensive dress and after many attempts over two months; still no response from management or ownership. I have called and stopped by attempting to get some help. Terrible customer experience and service.
Went there to pickup shirts and noticed price went up mentioned that hey price went up no response from owner Never coming back bad customer service
Was told my dress would be ready by Thursday. (I needed it for Saturday).I come Saturday morning and it's not there. After 10 minutes, she realizes it's at the other store and it'll be ready Monday.No apology.When I pick up the following week, I let her know she shouldn't have told me it'll be ready Thursday. Her response "Well it was ready, but at the other store". I tell her they didn't tell me that I can pick it up from the other store. Her response is a shrug.No apology.They both seemed so confused why I was frustrated that I needed the dress by a certain date... I wouldn't recommend this store if you're on a timeline.