I had some initial issues with the espresso machine and reached out to Rowan Electrical Appliances. They communicated and understood my issue, provided guidance, and ultimately replaced the machine at no cost to me. Since then, they have continued to reach out via text to see if everything is working well and if I have any questions. This is a super proactive company that sincerely cares about its products and how they are impacting its customers' lives. I cannot recall a company that is that personal and interesting that is clearly by actions and not words. Super Kudo's to Rowan Electrical Appliances, let their actions speak for them, well done. As your... read full review
June 2024
I just sold a home with an electric fireplace from Rowan. The seller lost the remote control, so I called Rowan. They responded immediately and sent my buyer a new remote without a charge. I call this excellent customer service. Thank you kindly, Barbel Dagostino
January 2024
Rowan Electric installed at our home a 240v 50 amps for a hot tub and 240v 20 amps for a sauna in December 2023. Kyle, Joel and Jack did a great job! I highly recommend Rowan Electric.
I had some initial issues with the espresso machine and reached out to Rowan Electrical Appliances. They communicated and understood my issue, provided guidance, and ultimately replaced the machine at no cost to me. Since then, they have continued to reach out via text to see if everything is working well and if I have any questions. This is a super proactive company that sincerely cares about its products and how they are impacting its customers' lives. I cannot recall a company that is that personal and interesting that is clearly by actions and not words. Super Kudo's to Rowan Electrical Appliances, let their actions speak for them, well done. As your... read full review
I just sold a home with an electric fireplace from Rowan. The seller lost the remote control, so I called Rowan. They responded immediately and sent my buyer a new remote without a charge. I call this excellent customer service. Thank you kindly, Barbel Dagostino
Rowan Electric installed at our home a 240v 50 amps for a hot tub and 240v 20 amps for a sauna in December 2023. Kyle, Joel and Jack did a great job! I highly recommend Rowan Electric.