Reviews for Ace Flood & Restoration
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Ace Flood & Restoration
2221 Las Palmas Dr, Carlsbad
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We woke up in the morning to standing water in our kitchen area from a dishwasher leak. Our plumber recommended another water damage company who had no interest in trying to dry our kitchen without ripping everything out. After the first flood company refused to work with me, I decided to call my insurance company. My insurance company sent 75 and Sunny out. The Technicians- Matt and Ricardo- showed me the wet areas and made a game plan to dry the area without ripping everything out. They were able to save my original hardwood floors and dry my cabinetry in place. This is something the company before told me was impossible. I cannot thank Matt and his team enough for everything. Our floors bring so much character to our home and it would not be the same without them. Thank you for working with me and for doing the right thing! It is nice to know companies like this still exist.
I came home from work to discover our dishwasher had backed up and flooded our kitchen and dining room. I was referred to 75 and Sunny from my neighbor as they had used them for their recent flood. I contacted their office and within what seemed like minutes- 75 and Sunny arrived extracting water and setting drying equipment. They worked directly with my insurance on all the costs and made the process smooth. Matt and his team arrived everyday at the confirmed time and set realistic expectations. Thank you for your great customer service and making this difficult situation as painless as possible!
Can't say enough great things about my recent experience with 75 and Sunny. My insurance called them out after our recent kitchen flood. Matt the owner and his team arrived immediately to start the drying process. They set up drying equipment and walked through the home with me showing different areas of moisture. They were very thorough and polite. They worked directly with my insurance on approvals and billing making my experience so much better than the companies referred out to me before by my plumber. Thank you for making this the best claims experience to date.