Wow! Stay away from this branch - specifically teller Diana Echeverry. I went to this branch to have my ex-husband's name removed from my checking account. Echeverry told me he had to be present. I told her that wasn't true; I'm the primary on the account and my ex-husband lives in another country. It's hard to convey attitude and posturing on a Yelp review but let's just say this millennial likes to smirk and nod condescendingly at bank customers. Not knowing what to do, she called her manager on the phone. As she was speaking to him, I told her to inform him that I'm a primary on the account -- which she didn't do. She hung up and... read full review
March 2017
While the people are friendly here, I have a couple of things that didn't go as it should. Me and my fiancé came here to open up an account for me, but they told us about the $75 refund promo they were having so my fiancé ended up opening an account as well. My fiancé was helped by the male worker and I was helped by the female. She was friendly and held great conversations. But she was a bit pushy about opening a credit card. I was there for almost 1hr and a half. Everything seemed to have gone great after we were done and so I asked my fiancé if he was offered temporary checks (which he needs) and he said no. I was offered but I declined because I don't... read full review
Its closed
Wow! Stay away from this branch - specifically teller Diana Echeverry. I went to this branch to have my ex-husband's name removed from my checking account. Echeverry told me he had to be present. I told her that wasn't true; I'm the primary on the account and my ex-husband lives in another country. It's hard to convey attitude and posturing on a Yelp review but let's just say this millennial likes to smirk and nod condescendingly at bank customers. Not knowing what to do, she called her manager on the phone. As she was speaking to him, I told her to inform him that I'm a primary on the account -- which she didn't do. She hung up and... read full review
While the people are friendly here, I have a couple of things that didn't go as it should. Me and my fiancé came here to open up an account for me, but they told us about the $75 refund promo they were having so my fiancé ended up opening an account as well. My fiancé was helped by the male worker and I was helped by the female. She was friendly and held great conversations. But she was a bit pushy about opening a credit card. I was there for almost 1hr and a half. Everything seemed to have gone great after we were done and so I asked my fiancé if he was offered temporary checks (which he needs) and he said no. I was offered but I declined because I don't... read full review