Kitchens Only

Nov 2023

Never showed up with the "part" needed to finish the dishwasher door job. In the meantime because we used him before, we paid him $193.00. Trust? His phone has been disconnected as well. And of course forget text.

Oct 2023

Greg came out promptly to check out my stove burner which isn't working. Charged me $225 for the visit plus 30-40 mins of initial diagnosis. Said he would need to come out with special tools and then order parts...3 weeks later, no one is responding to my calls or emails. They seem to be running a scam. I wish I looked them up on google instead of just relying on Thermador's referral. I did call Thermador and reported that this business is shady and should NOT be referred. Call a different company if you need your Thermador serviced.

Aug 2023

Avoid this company at all costs, they are con artists. My experience is exactly the same as MANY other reviewers have detailed. Greg comes out and happily charges $190 for the initial visit to "diagnose" the issue. He then says he needs to order the part and will come back out. No return call, follow up, nothing....just completely ghosted us. After almost 2 weeks of waiting and hand washing our dishes, and trying to get this guy to respond we finally called in another repair company. Should have called Sears Home Appliance from the start as the experience was night and day. They came when they said they would (Greg gave an 8 hour window) and diagnosed and fixed the problem within 45 minutes. No parts were needed. Greg is either completely inept or completely dishonest, not sure which but I would NEVER use this company again, total scam!!! If I could give less than one star I would. I am reporting these business practices to Bosch as they list this company as an authorized repair agent and the Better Business Bureau. Save your money and look elsewhere.