Left two voice mail messages over several days and submitted a quote request per instructions on its website. Never heard from them. Contacted a competitor in the same city who was responsive and professional. This was a large corporate event held at a private residence.
July 2018
Friendly and reliable customer service. I will definitely recommend this place. We needed tables very last minute during graduation week. All the other places was sold out. Sybella was the only place that could help us.
May 2016
I went into their office needing only a few things for a party at my house: 20 white folding chairs, 5 tablecloths, and 20 napkins. I was in a hurry but the girl who helped me was nice and quick and got my ordered entered no problem (or so it seemed). The week before my party they emailed me to confirm my order and delivery info. I inquired about increasing the number of napkins to have extras. It was a painful back and forth which could have been resolved with a simple "no". Instead they made it seem like they didn't even have the original order I had placed. Minus one star for poor communication Then on Friday before my party, the items were delivered.... read full review
Left two voice mail messages over several days and submitted a quote request per instructions on its website. Never heard from them. Contacted a competitor in the same city who was responsive and professional. This was a large corporate event held at a private residence.
Friendly and reliable customer service. I will definitely recommend this place. We needed tables very last minute during graduation week. All the other places was sold out. Sybella was the only place that could help us.
I went into their office needing only a few things for a party at my house: 20 white folding chairs, 5 tablecloths, and 20 napkins. I was in a hurry but the girl who helped me was nice and quick and got my ordered entered no problem (or so it seemed). The week before my party they emailed me to confirm my order and delivery info. I inquired about increasing the number of napkins to have extras. It was a painful back and forth which could have been resolved with a simple "no". Instead they made it seem like they didn't even have the original order I had placed. Minus one star for poor communication Then on Friday before my party, the items were delivered.... read full review