Family Eyecare Center, Now Operated by Total Vision

I randomly came here because I left all my contact lenses at home like 300 miles away. I told them my situation that I just needed a weeks worth of lenses. I showed them my prescription (I am super blind). The lady there was super nice and gave me trials of what they had for no fee. This place is a well oiled machine. As I was waiting, all the customers were getting great service. I would recommend this place to anyone who can’t see. Don’t go to the place near Fitness 19 and Baskin Robbin’s in Campbell. They’re meanies

The founding doctors have retired, the practice was sold and changed names. The experience when I last went was less than awesome and I have stopped going there. Prices are high, delivery of glasses was slow, and they seemed to be quite intent on upselling every customer. Some of the reception desk staff were brusque and humorless (not all). And as I already noted, the founding excellent optometrists have retired or moved away. In short, the excellent optical care I was receiving was no longer present, which left the bad taste of them not accepting VSP plans for quite a while, and expensive, slow delivery. I've found a better run, friendly INEXPENSIVE place to get... read full review

I had my eyes checked for a contact prescription last week and have been trying to order contacts since then. When I call they always say the contact department is busy and will call back and they never do. It's ridiculous that I can't place an order. I went in for that purpose. Doctor was nice but what's the point if I can't get the contacts I need! I'm almost out of my other ones! I was just there last year and it turns out the doc only gave me an RX for glasses and not contacts when I mainly wear contacts.. They do that so you come back and spend money.