“I cannot express just how good the customer service is at this place. Our air conditioning broke over Fourth of July weekend and within twenty minutes of opening after I left a message during the holiday, I received a call back from Gabrielle and they sent out Jim that same day. The problem was diagnosed almost immediately and repair completed quickly. However the story doesn't end there! The initial repair led to the discovery of a secondary issue -- which was slightly delayed because we left on vacation during the first repair, so when we got back to a hot apartment they once again made us feel like we were top priority. When Jim couldn't reproduce the issue we had the second time, he even came back outside of his scheduled route to do a double check and was then able to diagnose the problem and complete a repair!During this whole process they received a lot of phone calls from me--enough for me to annoy them definitely, but they never came across annoyed. Gabrielle was always friendly and super helpful over the phone, and if she missed my call I never went more than 15-20 minutes without receiving a call back. In the same way, Jim was super friendly and responsive on-sight and explained what was going on in all of his workI would highly recommend this business and if I ever need HVAC service in the future, I know who I'm calling.“
“The best service experience I have had in a very long time! Devin was professional, checked all of our drains inside and outside of the house, emptied our hot water heater and asked if I had any other plumbing concerns. He obviously was experienced in the plumbing trade. 5 stars service!!!“
“Jason from infinite energy came to our home to give us a bid for adding AC. Jason was very thorough in his assessment of our HVAC system and helped us think through several AC options at different cost levels. He ultimately gave us a competitive bid, which was lower than several other providers we spoke with. I would recommend using their service.“
“I had the pleasure of working with Scott and his team to replace two of my aging HVAC units. After interviewing three contractors, Scott stood out by proposing to relocate one of the units from the roof to the ground and replace all the old ductwork, while the other contractors only suggested replacing the units themselves. Although Scott’s proposal was a few thousand dollars more, it was the most thoughtful and beneficial in the long term. Scott was responsive and trustworthy, and his team—Josh, Darren, and Will—were easy to work with. They were punctual, consistently delivered on their promises, and always found solutions for any challenges that arose. I would happily recommend Scott and his team to anyone looking for quality work.“