Pleasant Valley Animal Hospital

Aug 2024

I had an amazing experience at the veterinarian office! They were incredibly accommodating, fitting me in for a same-day appointment for my dog's annual checkup and prescription-free medicine. Despite being late due to traffic, they welcomed us and provided quick, efficient service right before closing. The staff was friendly, professional, and made the entire process smooth and stress-free. Highly recommend this vet for their exceptional care and customer service!

Aug 2023

I had a one year old kitten who, I thought, had a bad fall. He had a big bump on his face above one eye one day. I wasn't able to get into our regular vet and took him here. I was pleased with the amount of compassion and information we got. Unfortunately, after being seen, the following days he got worse. Again I was able to easily get him in to be seen. The progressive rate his bump was getting worse and causing more problems, it became clear it was a brain tumor. We had to make the ultimate decision to put him out of his rapidly increasing misery and let him go. They were so informative, understanding and compassionate. It was my 5yo sons cat. They allowed him to be involved in the process and had him hold and love on him during the injection. I appreciate that they didn't question us as parents, we wanted to teach a big life lesson. We weren't about to lie or be deceptive. Honestly, I think he took the overall experience better because he was involved. We got to take him home and bury him, he gets to put flowers on his grave and talk to him when he wants. The office sent us a card signed by every employee. Personal notes inside. It took me by surprise. It's that extra personal touch that solidified my confidence that this is a dedicated, loving vets office. The whole staff was so friendly, supportive and helpful.

Mar 2023

Over the years I have taken my fur family in for appointments, emergency appointments and teeth cleaning. I recently took my first baby in for a quality of life evaluation appointment. After 18 years with me it was time to let him rest and not be in pain anymore. The staff made this process as easy and peaceful as it can be.