Service Quality: Describe how well the plumber performed the job. Was the work done efficiently and effectively? Did they fix the issue as promised?
Professionalism: Comment on their demeanor, punctuality, and communication. Were they courteous and respectful? Did they explain the problem and solution clearly?
Pricing: Discuss whether the pricing was fair and transparent. Did they provide a detailed estimate before starting the work?
Cleanliness: Note if they left the work area clean and tidy after completing the job.
March 2022
Had an issue with my Rheem Platinum 50 gallon water heater. Water heater stopped working. Light on the controller flashed 9 times - Chamber Sensor Failure. Water heater still under warranty, so I reached out to Rheem.One of Rheem's factory authorized companies to work on this is Air Care Inc. - Oak Park (Rheem sent over). Air Care's technician looked at the water heater and said the water heater was installed so he can't get to the Sensor. He took a picture of the water heater to send to Rheem and said he can't get to it. I said: "Can you do anything to help me get back some hot water". He said: "Sorry" and left.I looked up other... read full review
September 2020
I had a great experience with angel plumbers. The plumber was prompt, very courteous and explained to me what the problem was. He fixed it without too much trouble. Fees are very reasonable. I will be calling him if I have any other plumbing issues... or should I say “when” because my house is 50 years old! Curse you galvanized pipes!
Service Quality: Describe how well the plumber performed the job. Was the work done efficiently and effectively? Did they fix the issue as promised?
Professionalism: Comment on their demeanor, punctuality, and communication. Were they courteous and respectful? Did they explain the problem and solution clearly?
Pricing: Discuss whether the pricing was fair and transparent. Did they provide a detailed estimate before starting the work?
Cleanliness: Note if they left the work area clean and tidy after completing the job.
Had an issue with my Rheem Platinum 50 gallon water heater. Water heater stopped working. Light on the controller flashed 9 times - Chamber Sensor Failure. Water heater still under warranty, so I reached out to Rheem.One of Rheem's factory authorized companies to work on this is Air Care Inc. - Oak Park (Rheem sent over). Air Care's technician looked at the water heater and said the water heater was installed so he can't get to the Sensor. He took a picture of the water heater to send to Rheem and said he can't get to it. I said: "Can you do anything to help me get back some hot water". He said: "Sorry" and left.I looked up other... read full review
I had a great experience with angel plumbers. The plumber was prompt, very courteous and explained to me what the problem was. He fixed it without too much trouble. Fees are very reasonable. I will be calling him if I have any other plumbing issues... or should I say “when” because my house is 50 years old! Curse you galvanized pipes!