Rescue Rooter Bay Area

Jan 2018

Richard from Rescue Rooter came yesterday and fixed our bathroom sink drain even though the P trap was not aligned in a optimal way and it made a very challenging job of replacing it. Highest compliments and thanks for keeping the charge reasonable.

Nov 2017

Whenever we have a tough plumbing issue, we call on Pio V. He's always friendly, comes asap, and gets the job done. We even have him come out for regularly scheduled snaking. He's awesome!

Dec 2016

We had a main sewer drain backup in our in-law unit on a Saturday night. Sewage had filled the shower pan to the brim. Yuck! Of the 4 rooter services I called, only Rescue Rooter made a concerted effort to respond rather than try to push it off to the morning. They were very comminucative the whole way updating me on their ETA (they told me 10pm. They made it by 7:30!). When our tech Vladimir arrived, his professional and certain demeanor immediately put us at ease. It was obvious he had many years of experience (17 it turns out) and knew what to do. He quickly assessed the situation and explained his plan and why he had to proceed the way he did. The clog and house and lot layout in relation to the sewer lateral made it a difficult, messy task. He put us at ease, told us not to worry ("Go watch TV, I want to take my time, and do this right. I'll take care of everything"). He went to work. He had an unanticipated glitch, came and explained it and what he had to do, and went back to work. 2 hours later, he called us over to see. The drains were clear, the sewage gone, the shower was spotless, the odor was gone in the apartment. Like it never happened! He was very happy. And very proud of his work. So were we. Vladimir is our hero. Rescue Rooter is lucky to have such a seasoned professional. So capable. So reassuring. I called them to compliment him. I hope they read their Yelp reviews and extend our Kudos to him. If we need a rooter service again, Rescue Rooter it will be. And they better send Vladimir. You want Vladimir, too.