Deluxe Windows , Inc

Jan 2024

Deluxe windows installed 3 doors and 6 windows. We are very happy with the results. One of our doors had a manufacturing defect. They contacted the manufacturer and had that issue repaired promptly I would certainly hire them again.

Dec 2023

When I wrote my previous review, Deluxe Windows was just finishing up their installation. There was just one little thing left - one of the windows had been shipped to us missing a window handle. The team assured me that they would order the hardware and have it sent to me soon. I checked in with the team regularly and was never given a clear update on what was happening or when the handle would arrive. After 2 months, I called and was told that the handle had arrived, but was the wrong color - they would order another replacement. After another month of radio silence, I called and was told that the replacement had arrived, but was again the wrong color. After another few weeks with no information and an unreturned call and message, I took it upon myself to look for the handle on my own. I found one in 20 minutes, ordered it, and it arrived a week later. I don't have a problem ordering and paying for the replacement handle. and everything I've said previously about the quality of the install team and the value/prices remains true. But the lack of communication and accountability by Deluxe Windows to follow through on their promise - especially after the size of project that we did with them - has left a bad taste.

Dec 2023

Great company... Recently had two sliding glass doors replaced and two windows also. I am very pleased with the work done. Very professional! Yes, I would have them work for me again.