About Bluemercury

Bluemercury in Burlingame is praised for its exceptional customer service and knowledgeable staff, particularly Ana, who has made a significant positive impact on many customers. One visitor shared a heartfelt experience during a mother-daughter walking date, where Ana took the time to assist both the visitor and her mother, who has health challenges. Ana's thoughtful approach included helping with makeup and providing samples tailored to their skincare needs, making the mother feel beautiful and appreciated. Another loyal customer highlighted Ana's professionalism and dedication, stating that her expertise in skincare is unmatched. This customer even followed Ana from another location to continue receiving her excellent service. The entire team at Bluemercury, including Laura and Maria, is recognized for their commitment to customers, offering personalized advice and building strong relationships. Visitors have noted the warm and welcoming atmosphere of the store, with Ana’s friendly demeanor making customers feel valued. Even those just passing through have expressed excitement about returning, highlighting the store’s friendly service and extensive product knowledge. Bluemercury in Burlingame stands out as a go-to destination for anyone seeking high-quality skincare products and exceptional service.

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Reviews for Bluemercury

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Mar 2025
All the Brands for Hair, Skin and Beauty. Knowledgeable, helpful staff. LGBT Friendly, Accessible spacious store, Pet Friendly
Some small appliances for hair care and skin
Parking on Burlingame Avenue can be a challenge, but you can enter from the rear public parking lot. All metered so you have to pay. accessible to all abilities. Hair salon, and back led by Angela who is top-notch.
Jan 2025
Blue Mercury is a standout in the retail beauty world, and it’s largely thanks to exceptional team members like Marie and Anna. Their commitment to service and extensive knowledge of the products they offer are unmatched. What truly sets them apart is their ability to understand my needs without pushing unnecessary items. When they recommend a product, I never question it because I know they’re offering thoughtful, personalized advice based on what’s best for me—not just what’s on the shelves.

Marie and Anna embody true professionalism in a way that so many businesses have forgotten. Their presentation, demeanor, and dedication to their roles reflect...read full review
Jul 2024
What can I say! This is the best location we have been to. I'm a Sephora girl, but after this visit, I may just jump ship and invest my time and money at Blue Mercury Burlingame from now on! My mom has had health issues for year now and has been communicated by the doctor that she needs to start walking or there will be a decline. My parents live on Park St which is only 2 blocks away from the shopping center. So my mom and I decided to start going on walking dates at the center. Who doesn't love that! :) During our walk we decided to go into Blue Mercury because I remember they carried the CE Ferulic by Skinceuticals. Ana was the lovely lady in front who greeted us and immediately asked us what we came in for. After helping me and educating on the Augustins Bader brand she didn't stop there, she assisted my mom. Mind you, we have entered several stores in the center. No one paid any attention to my mom, let alone opened the door for her when she was having trouble entering with her walker. I know! Ana made my mother feel so special. She did her brows, matched her with a foundation, powder and blush. She knew her stuff! And most importantly my mom was so happy and felt beautiful. You could see her light up! Thank you so much Ana! I hope this review gets to you! Your kindness today made not only my day, but my mother's! This was the exact pick me up that she needed to boost her motivation to build her mental and physical health! This experience made my mother daughter date so memorabe. We will be back to see you soon! P.S Aaannnddd she mad sure we left with samples based on our skincare concerns. This also showed she was listening to us and what we needed. :) Below is a picture of Ana and my Mom!