Simple revocable trust that's missing a section. I'm just going to say if you're expecting a call back or customer Servce from this establishment, you need to go somewhere else. No one returns your call or cares to reply to your emails. I'll just have to record the trust with the missing section and see what happens.
February 2024
DON'T GO THERE! My first ever negative review.Trust was supposed to be ready in 10 days to sign. Been over 3 months of emailing them, but there has been no response. Finally got a hold of Jayne, who gave me the excuse they had just come back from vacation. Sent me the trust to revise. Spelling of my last name was wrong everywhere. Emailed them 5 times, and there was no response. Called her back. She blamed her employees for not responding to my emails and told me to go in on Thursday at 7 for signing. I got here today, and she didn't know I had an appointment for today. Brought my trust and spelling of my last name still not fixed. Im supposed to come back... read full review
February 2024
I am so disappointed in the quality of customer service from We The People. Jayne was always kind when I was able to have a conversation with her. I had a very simple matter that should have taken no more than 6 months to file and complete. I petitioned in October 2022 and finally had to find a new paralegal in December 2023 to take over my case. There was little to absolute no communication from anyone at this business. I would wait months and send many follow-up emails as well as voicemails before I would receive anything. For how much stress I was already under this business did not help.Many times their phone would be out of order/ disconnected. I have gone to the... read full review
Simple revocable trust that's missing a section. I'm just going to say if you're expecting a call back or customer Servce from this establishment, you need to go somewhere else. No one returns your call or cares to reply to your emails. I'll just have to record the trust with the missing section and see what happens.
DON'T GO THERE! My first ever negative review.Trust was supposed to be ready in 10 days to sign. Been over 3 months of emailing them, but there has been no response. Finally got a hold of Jayne, who gave me the excuse they had just come back from vacation. Sent me the trust to revise. Spelling of my last name was wrong everywhere. Emailed them 5 times, and there was no response. Called her back. She blamed her employees for not responding to my emails and told me to go in on Thursday at 7 for signing. I got here today, and she didn't know I had an appointment for today. Brought my trust and spelling of my last name still not fixed. Im supposed to come back... read full review
I am so disappointed in the quality of customer service from We The People. Jayne was always kind when I was able to have a conversation with her. I had a very simple matter that should have taken no more than 6 months to file and complete. I petitioned in October 2022 and finally had to find a new paralegal in December 2023 to take over my case. There was little to absolute no communication from anyone at this business. I would wait months and send many follow-up emails as well as voicemails before I would receive anything. For how much stress I was already under this business did not help.Many times their phone would be out of order/ disconnected. I have gone to the... read full review