Van Le Sim, OD Independent Optometrist

Van Le Sim, OD Independent Optometrist is an optometry business that provides excellent service and thorough eye exams, as reported by several customers. The doctor is known for being patient, understanding, and good at explaining eye-related issues. Children and adults have had positive experiences with the doctor for eye infections and regular eye exams. The business also handles lens orders for various brands, including Ray-Ban Metas. The process of ordering and installing lenses is efficient, with customers receiving notifications when their lenses are ready. The staff is reportedly helpful and professional, even handling situations where lenses have minor issues. Customers have appreciated the level of care provided at the Macy's location in Burbank, with staff going above and beyond to ensure customer satisfaction. It is recommended to visit the location and say hi to the "captain" for a great experience. Overall, Van Le Sim, OD Independent Optometrist is a reliable and trustworthy optometry business that provides excellent service and care for its customers. It is worth noting that one customer had a minor issue with their lenses, which they believed was caused during installation. However, the staff member they spoke to was not able to admit the possibility of the issue occurring during installation. Despite this, the customer still expressed appreciation for the level of service provided by the business.