About Providence Medical Group / Providence Medical Institute
Providence Medical Group, also known as Providence Medical Institute, is a healthcare provider that offers exceptional service to its patients. The staff and nurses at the office are nice, quick, and efficient, making the overall experience great. The doctors, including Dr. Mey Yip, Dr. Cashie, and Dr. Borden, are kind, patient, and supportive. They take the time to explain concerns, answer questions, and provide advice, making patients feel comfortable and at ease. The office is well-organized, and the front staff is friendly and courteous. Patients can call and speak directly to a person, rather than going through an automated phone menu. Although the office can be busy, the staff is considerate and welcoming, making an effort to get patients in as quickly as possible. The doctors are understanding and accommodating, taking into account patients' wants, needs, and expectations. They are also skilled and knowledgeable, providing excellent care during pregnancy, delivery, and post-pregnancy. Patients have had positive experiences with the hospital where the doctors deliver, Providence St. Josephs, and appreciate the care and attention they receive from the staff. Overall, Providence Medical Group provides a great experience, and patients would definitely recommend it to others. The doctors and staff are dedicated to providing excellent care, and patients feel grateful for their support and expertise throughout their healthcare journey.
I was looking for a new OBGYN and went with providence. I asked for a female doctor and my appointment was scheduled with Dr. Mey Yip. My office experience was flawless, quick and efficient, nice staff and nurses. Dr. Yip was very kind and explained my concerns and gave me advice what to do if anything occurs again. Everything was great, calm and not rushed. I felt very comfortable. Great experience overall. I would definitely recommend to go see Dr. Yip.
Dr. Cashie is an amazing OBGYN. She delivered my son via c-section and was very patient and answered all my questions (no matter how many) at every visit with facts and information so i could best understand the decisions and procedures for my pregnancy and delivery. I went in wanting low intervention and she supported me. Unfortunately my circumstances didn't yield the delivery I wanted and I left my birth experience knowing it she advised the right decisions and I am very thankful for her care. I would absolutely trust her to be my OBGYN again and am so happy to have found a great doctor here in LA. Side note, the hospital she delivers at (Providence St. Josephs) is also amazing. And her office is also great. You can call and speak directly to a person instead of being forced to go through an automated phone menu. Everyone there is friendly. The longest I had to wait was 30 min when doctor Cashie was delivering a baby (!!) at the hospital across the street and the office was courteous and called to give me a heads up ahead or time.
This review is for Dr.Borden and front staff- I'm a first time mom and had made an appointment to see Dr. Borden (solely based on her last name because as a crime junkie who doesn't love that last name?!?- if you don't know Lizzie Borden then look into it) unfortunately her staff couldn't get me in until almost the near end of my first trimester, worried that I wouldn't get to see a OB sooner I booked it and waited! thank you Covid for sending people in droves to make appointments with their drs.... Thankfully I did wait because Dr. Borden is the best! I will say this place is BUSY, they have tons of patients and the front staff is just as busy (even though there are numerous employees) as the single person Drs. Every time I've been in they are juggling multiple things but never not greet me with warm welcome and try to get me in the back as fast as possible, be considerate that you aren't the only patient walking in that day and very well could have just dealt with a rude patient, a patient dealing with heartbreaking news, or having to change a very strict schedule of hundreds all because of one person.... In the beginning I did see the NP or covering Dr more often then the Dr- why? Because I was pregnant during the holidays and people have families and lives, also this women is an OB she is delivering little nuggets who don't give you a heads up when they decide to pop on out.... So no fault of Dr. Borden or the staff - but did they sure come through towards my end of second semester and all of my third! Made all my appointments ahead of time, got me in to still see the dr even if she had just delivered a baby that morning, always answered my weird questions, reassured me and managed my wants/needs/expectations. I'm a big planner and definitely get anxious when things don't go to plan or change up last minute, with a possible C-section delivery because of low placenta Dr. B really managed my birth plan by telling me "if it will make me anxious, let's not have one" she knew induction wasn't something I wanted, and like most women my biggest fear... ripping .... My baby is now almost a month old and I'm so happy with the staff at the hospital, Dr. Borden and how awesome she is getting my baby into this world/getting me the heck out the hospital asap, the care and questions she was able to provide and answer during pregnancy and after- Of course the awesome staff at the front of Women's health for always getting me in and taking care of a lot of women on a daily basis and being the filter between us and the drs! I said I was one and done but dr was right the baby is cute and glad I didn't tie the tubes... I'm sure I'll see them all again in the future especially if I get her to deliver the next! Thank you so much again!