Pacific Neuroscience Institute – Disney Family Cancer Center – Burbank

Jul 2024

Please Ladies go somewhere else These people are THE WORST I walked out Knowing something had gone wrong. The Tech was very experienced, thorough (read ROUGH) and professional. JUST AWFUL! They deserve negative stars. Preventative Care is absolutely The Most Important. Get your Screenings Early! Do Not get the Old School Mammogram - They may say that they offer other types of testing but they Will Not - unless your DR and Insurance authorize it. Insurance companies and LAZY DR's will tell you this is your only option. Tell me when your insurance company last said to you, Go get the Best test, don't worry about the cost, We got you?! That's what you pay for! Said no insurance company EVER. Get Spacial Thermal Imaging - around $300 out of pocket (WTH! I know!)But it's the best. Ultra Sound - insurance might cover but you need to spend weeks negotiating (read bitching) on the phone to get it. If you had a Lazy DR like mine at the time, that she would not authorize it. PM me for her name as to avoid her! Or any other Non-Invasive new version. Yes you will need to pay for it, BUT, it is a hellll of a lot cheaper than Surgery to fix the damage they cause. Let's Not even mention the Pain. I swear to the Lord above - These tortures will be written about like we write about 'Leeches and Blood Letting' now. This is for ALL of us with and without enhancements! We have all heard the horror stories of Our sisters with enhancements getting ruptured. OMG The torture! So The sisters without have been told it is perfectly safe HELL NO! Dense Tissued Ladies especially - how about the Blood clots and the Necrotic (dying) tissue that this can cause. Your Only recourse is basically getting a version of a mastectomy, and a Hopeful Reconstruction. The Pain is beyond ridiculous. Not to mention the fact that they take NO Responsibility , You are left with the enormous cost, not just $$$$, Time-out from your life and plans, Time Off work, You cannot take care of your family, your home, you are dead in the water for the healing time. and as I mentioned - the Pain Excruciating! I say this because I do not want this to happen to anyone else! Advocate for yourselves, yes it is exhausting! If you need help get a friend or family member to get on the phone and help. Help each other because this is NOT GOOD ENOUGH! Until we end this barbaric procedure that I am sure NO WOMAN devised, we need to keep Talking and ADVOCATING for ALL! Do not take the chance like I did. Love to my Ladies

Mar 2024

I have no complaints about the building or doctors, but I do have significant concerns about the behavior of the parking structure supervisor, Jose. He was incredibly rude not only to paying patrons who are ill, like myself and my elderly mother, but also to his own staff. It was appalling how he spoke to me and Angela, a staff member who was extremely helpful when my ticket wasn't working. I intend to call the office to lodge a complaint with his supervisor -- such behavior should not be tolerated. Furthermore, it's unacceptable that he remains at his desk while one attendant is left to assist up to 20 people at a time. I witnessed Angela diligently helping everyone, and when I sought assistance from Jose, I was met with yelling and disrespect. This behavior is deeply disappointing. His leadership skills are absolutely unacceptable. There is no excuse for it.

Jun 2022

The people here are always so warm and helpful. The waiting area is huge and a great design. Sometimes I have had to wait for my appointments, but usually they are pretty punctual. I think when I had to wait that they were just short on staff, so that is understandable. My friend recommended the place to me and my primary care doctor goes here too! A lot of people who work for Disney also go here. It has a great reputation for a good reason. I am glad I found them. The photo I uploaded is of a cool statue outside the entrance.