Reviews for Martenson Roofing and Construction
Write a reviewHours
Monday: 8AM - 6PM
Tuesday: 8AM - 6PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 6PM
Saturday: 8AM - 6PM
Sunday: 8AM - 6PM
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accepts credit cards
Ratings
Google: 5/5 BBB: A+ Nextdoor: 7 ❤️Martenson Roofing and Construction
146 N San Fernando Blvd #211, Burbank
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I normally don't write reviews. Nonetheless, the whole process from start to finish was stress free. This was an easy transaction. Everything has been thoroughly researched and tested for maximum customer satisfaction. They exceeded my expectation. I had the pleasure meeting Joe Martenson, the owner. Joe is remarkably informative, personable, and invaluable. He has interest in his clients' needs. His employee Daniel, is cooperative, efficient and pleasant. He kept me informed of how things were progressing. I highly recommend Joe Martenson Roofing and Construction. I've recommended Joe, to several of my friends. Arpi M
Over the years, Joe and his crew helped track down a mysterious leak in my roof, and they did a great job tracing its source when it proved to be tricky. He was always honest and straightforward, and did a great job with a couple of roof repair jobs that I needed. When it was time to get a new roof, there was no question in my mind that I'd go with Martenson Roofing. His bid wasn't the lowest, but he carefully explained why his was higher, mainly due to better materials. He also offered to replace a couple of wood beams over my front porch at no additional cost. I knew I could trust him and his work, so I went with it. The roofing job itself was competently done and looks great. Based on this alone, I recommend Martenson Roofing. I think Joe guided me to just the right kind of shingles and I love the result. The replacement wood beams were painted to match the existing color of my house, and I couldn't be more pleased. However, there were two surrounding issues: a sloppy crew, and lack of follow-up on some extras. For weeks after the new roof was put up, I kept finding nails/tacks in the dirt around all sides of my house, and most distressingly, in between the pavers in my driveway. Other roofers in their bids mentioned their careful cleanup (e.g., with magnets to pick up nails) and I didn't realize how important that would be. Debris had also rained down inside my garage, with its open ceiling, onto everything in there, and Joe hadn't warned me to cover things up with a tarp. That kind of thing should be a standard warning from a roofer, since inexperienced homeowners like myself may not have considered it. Finally, an extra length of paper was left hanging off the edge of a high point on my roof, flapping in the wind, and it took several weeks and a couple of requests for Joe to get someone to come back out and remove it. When getting bids, I told Joe that I also wanted to add new rain gutters and resurface/seal an upstairs deck. Joe promised a quote on the rain gutters but never delivered. He brought out someone who was supposed to be a deck resurfacing expert, who was nice and friendly but who did not share his contact information with me, and who never followed through with a quote for the work. I do recommend Martenson Roofing for their competent work, and for Joe's honesty and knowledge. But do watch the crew, especially as the job wraps up, and do your own footwork when it comes to related work like rain gutters and deck sealing/surfacing.