John from NumberA-1 Plumbing saved the day, big time!!! Our water heater all of a sudden broke down Friday night. It just so happened that our old tank was not a conventional type that was readily available. John made the drive out to Pomona to pick up the correct type. Literally went the extra mile. He worked tirelessly until the job was finished. We are thankful for his hard work and glad to have our hot water back in no time. Thank you!!
May 2024
Mauricio provides excellent service. He installed tankless water heaters for a relative and myself. In fact he was recommended to me by a friend who is very picky with who she hires. Not only did he provide fast and reliable service, he was responsive when we had questions post installation. We asked him to come back to do other plumbing work.highly recommended Hotline Plumbing as a result of our experience.
February 2024
Great customer service for no actual service!! The bottom of my water heater got flooded this past heavy rain. I googled possible causes for the noise and it didn't sound good. I messaged Hotline Plumbing to get a quote for a noisy water heater. I spoke to Giovanni who gave me a very reasonable quote to come out. But he went beyond my expectations. Instead of making easy money with a house call, Giovanni gave me advice on what the problem was and explained how I could fix it myself. I deeply appreciate his honesty and kindness, something that is sorely lacking in the world. I was able to fix the problem, but had his number on speed dial if I got stuck. Hotline... read full review
John from NumberA-1 Plumbing saved the day, big time!!! Our water heater all of a sudden broke down Friday night. It just so happened that our old tank was not a conventional type that was readily available. John made the drive out to Pomona to pick up the correct type. Literally went the extra mile. He worked tirelessly until the job was finished. We are thankful for his hard work and glad to have our hot water back in no time. Thank you!!
Mauricio provides excellent service. He installed tankless water heaters for a relative and myself. In fact he was recommended to me by a friend who is very picky with who she hires. Not only did he provide fast and reliable service, he was responsive when we had questions post installation. We asked him to come back to do other plumbing work.highly recommended Hotline Plumbing as a result of our experience.
Great customer service for no actual service!! The bottom of my water heater got flooded this past heavy rain. I googled possible causes for the noise and it didn't sound good. I messaged Hotline Plumbing to get a quote for a noisy water heater. I spoke to Giovanni who gave me a very reasonable quote to come out. But he went beyond my expectations. Instead of making easy money with a house call, Giovanni gave me advice on what the problem was and explained how I could fix it myself. I deeply appreciate his honesty and kindness, something that is sorely lacking in the world. I was able to fix the problem, but had his number on speed dial if I got stuck. Hotline... read full review