KCS Health Center - Orangethorpe

KCS Health Center - Orangethorpe is a Federally Qualified Health Center in Orange County that provides comprehensive healthcare services to the underserved population, including those who are low-income, uninsured, and face cultural barriers. The center is highly regarded for its prompt and compassionate care. One patient moved from LA to OC and switched their pediatrician to KCS. They appreciated the center's availability for same-day treatment and over-the-phone consultations, even for low-grade fevers. The staff, including doctors, nurses, and administrative personnel, are praised for their quick and kind responses. Another patient expressed deep gratitude for the help they received from KCS. They highlighted the complexity of medical issues in the US and the difficulties faced when trying to connect with interpreters. KCS staff, including Teacher Ksron and Dr. Edward, were commended for their patience and assistance in resolving complicated documentation issues. The center's phone staff, particularly Jimmy (a Korean speaker), received high praise for being super helpful, kind, and committed to his role. Jimmy is recognized for his quick callbacks, active listening, and dedication to providing the best service to patients. In summary, KCS Health Center - Orangethorpe stands out for its accessible, compassionate, and efficient care. The staff's commitment to helping patients navigate complex medical and documentation issues is highly appreciated. The center's clean facilities and friendly environment contribute to its positive reputation.