Ulta Beauty

Ulta Beauty is a popular beauty retailer in the US, offering a wide range of products from cosmetics to hair care items. Customers can choose from over 25,000 products from 500 brands, including high-end names like CHANEL and drugstore favorites. The store also carries exclusive brands such as Kylie Cosmetics and PATTERN. The salon at Ulta Beauty provides various services, including haircuts, coloring, and makeup applications. Customers have reported that the stylists are skilled and attentive, providing a positive experience. Reviewers have mentioned helpful staff members like Bella, who went above and beyond to help customers find the perfect routine and products. Another customer praised Michelle for her amazing work on brows, noting that she made them feel comfortable while engaging in effortless conversation. However, some customers have faced issues with the checkout process, describing long lines and limited cashiers. One reviewer reported a frustrating experience where an associate became rude when they declined to enter their phone number on the pin pad. Additionally, the handling of gift cards and cash during checkout was noted as unprofessional. Despite these checkout challenges, the salon services and helpful staff have earned positive reviews. In summary, Ulta Beauty offers a wide range of beauty products and salon services. While some customers have experienced issues with checkout, the salon services and attentive staff like Bella and Michelle have received praise. It is recommended to plan for potential delays during checkout and to take advantage of the skilled salon services offered by Ulta Beauty.