The salespeople in the store were very knowledgeable! I found an eyeglass pair & lens combination that I liked enough to buy here. When the lenses of the first pair of glasses that Warby Parker sent me weren't quite right, I took them into this store, and the store's employees said Warby Parker would replace them at no charge. I love my glasses!
August 2024
My everyday Warby's needed another adjustment since the last adjustment a couple weeks ago. The nose pad on the left side has been digging into the bridge of my nose. I drove out to Brea early to be there about when they opened. I parked by Macy's Men thinking that's where it was - but it's actually on the wing by Nordstrom & JC Penny. It's right next door to that EV car company and directly across from the Apple Store. There were 2 employees in there when I walked in and I was greeted, I explained that I needed an adjustment cuz the nose pad was hurting me. The employee that helped me was super nice and she was able to make the adjustment... read full review
May 2024
I love my new glasses! When I first received them, they bothered my eyes. I went back to the Brea Warby Parker and spoke with Dyani. She knew exactly what to do. My new glasses needed a frame adjustment. She also helped my husband and I with a billing issue. Dyani is bright and kind. She loves problem-solving. Warby Parker in Brea is fortunate to have her. It's a wonderful store. Ed, the store manager, is also a true gem.
The salespeople in the store were very knowledgeable! I found an eyeglass pair & lens combination that I liked enough to buy here. When the lenses of the first pair of glasses that Warby Parker sent me weren't quite right, I took them into this store, and the store's employees said Warby Parker would replace them at no charge. I love my glasses!
My everyday Warby's needed another adjustment since the last adjustment a couple weeks ago. The nose pad on the left side has been digging into the bridge of my nose. I drove out to Brea early to be there about when they opened. I parked by Macy's Men thinking that's where it was - but it's actually on the wing by Nordstrom & JC Penny. It's right next door to that EV car company and directly across from the Apple Store. There were 2 employees in there when I walked in and I was greeted, I explained that I needed an adjustment cuz the nose pad was hurting me. The employee that helped me was super nice and she was able to make the adjustment... read full review
I love my new glasses! When I first received them, they bothered my eyes. I went back to the Brea Warby Parker and spoke with Dyani. She knew exactly what to do. My new glasses needed a frame adjustment. She also helped my husband and I with a billing issue. Dyani is bright and kind. She loves problem-solving. Warby Parker in Brea is fortunate to have her. It's a wonderful store. Ed, the store manager, is also a true gem.