Massage Envy

Massage Envy is a business that offers massage, skin care, and total body stretch services. They are committed to promoting total body wellness and a healthy lifestyle. Holly, one of their massage therapists, is highly experienced and praised for her excellent facials. Customers have reported feeling refreshed and satisfied after her services. Another therapist, Edith, is also mentioned for her thorough and friendly facial service. However, there have been concerns regarding the company that owns some local franchises, including Brea, Whittier, and La Habra. Some customers have reported issues with customer service, such as appointment mix-ups and a focus on upselling skin services. One customer even cancelled their 15-year membership due to these issues. Despite this, the therapists at these locations are reported to be skilled and professional. In summary, Massage Envy offers high-quality massage and skin care services, with skilled therapists such as Holly and Edith. However, there have been customer service issues with some local franchises. It is recommended to book an appointment with a specific therapist, even if not signing up for a membership.