I'm back to commend two people who have helped me come back to being a shopper at JCPENNEY. I recently wrote a review on the Santa Ana JCPENNEY store and because if the selection and service I received there, I decided to go to the Brea JCPENNEY store. I went for a pair of shoes. Nothing fancy but just classic old fashion quality shoes. In the shoe department, I very nice young man Juan Orozco was great at helping me find just what I was looking for. It isvhard to go into a shop and be treated with indifference as I have experienced at many "new stlye" store. Not at this store, Juan listened to what I wanted and brought me several styles to choose from... read full review
February 2024
Came down from San Francisco, for a wedding. I forgot my white dress shirt. Went to Burlington and Ross but man... Their stock is lacking. They had nothing in my size. Really went there cause I didn't want to spend a lot of money (since I already had one)... We go to JCPenney often, so we decided to go there. Went to the men's dress section and right away we were greeted by Norma. When I tell you she was help, I mean it! She was with us the entire time. I thought I had the right size but she said I think your arms are longer. She was spot on. She had me try on 2 different shirts, so I can see which arm size I like best. Then she went and got a white one in a... read full review
December 2023
I have been shopping this company since 1972!!! Needless to say I am a long time, satisfied customer. Their selection is outstanding, service is personable, pricing is affordable and the departments are always well maintained. I never leave empty handed!! Hats off to the team and management!! Great older retailers are hard to find!!
I'm back to commend two people who have helped me come back to being a shopper at JCPENNEY. I recently wrote a review on the Santa Ana JCPENNEY store and because if the selection and service I received there, I decided to go to the Brea JCPENNEY store. I went for a pair of shoes. Nothing fancy but just classic old fashion quality shoes. In the shoe department, I very nice young man Juan Orozco was great at helping me find just what I was looking for. It isvhard to go into a shop and be treated with indifference as I have experienced at many "new stlye" store. Not at this store, Juan listened to what I wanted and brought me several styles to choose from... read full review
Came down from San Francisco, for a wedding. I forgot my white dress shirt. Went to Burlington and Ross but man... Their stock is lacking. They had nothing in my size. Really went there cause I didn't want to spend a lot of money (since I already had one)... We go to JCPenney often, so we decided to go there. Went to the men's dress section and right away we were greeted by Norma. When I tell you she was help, I mean it! She was with us the entire time. I thought I had the right size but she said I think your arms are longer. She was spot on. She had me try on 2 different shirts, so I can see which arm size I like best. Then she went and got a white one in a... read full review
I have been shopping this company since 1972!!! Needless to say I am a long time, satisfied customer. Their selection is outstanding, service is personable, pricing is affordable and the departments are always well maintained. I never leave empty handed!! Hats off to the team and management!! Great older retailers are hard to find!!