Chase Mortgage

Oct 2023

I was the only person in line & there were 2 tellers but had to wait 7 minutes to be helped. Doesn't sound long but I always get helped within 60-90 seconds at my favorite branch on Imperial/Kraemer... with 1 or 2 tellers working.

Jul 2023

so Far I love Chase no complaints about it good customer service so far I open my account Friday with them absolutely the best customer service I call them once about the Chase offers for my debit card they said 7 days it's should be on my account

Mar 2023

Website says to call to verify hours a notary is available. But there is no one to answer the phone. I called twice and you have to go through all the automated options before you are allowed to wait to speak to someone. It rings a bit, then recorded message says everyone is busy so call back later, goodbye and hangs up. Very poor service.