This is my doctor's office and although I love my doctor you can't see him but every 3 months and my biggest pet peeve right now is the answering service I would like to talk to the doctor's office the answering service is 24 hours a day you never can reach anything at the desk and no one ever calls back I very rarely go to the doctor so when I'm trying to make an appointment it's pretty important although I do go to urgent care they do not do physicals and TB skin test for jobs and they're having me wait 3-4 months out for an appointment so I think I'll be switching doctors
April 2024
We brought our 8 year old here to get stitches and the doctor told us he wasn’t certified to see children so we had to drive an hour to Ramona with a bleeding kid. Parents, take note before traveling to the area.
November 2023
My experience here started out great. Dr. Ramos was great and was professional and attentive. What was seriously substandard was the support staff behind the counter and communication and billing. How incompetent can so called medical professionals be? I paid my bill in full the moment I was done with the doctor on the same day I was treated just 10 min after leaving the exam room. I then received an over due bill two months later which then took another 45 days and multiple emails and phone calls to sort out. The billing department was NEVER able to send me a bill showing I had paid in full even after agreeing that I had paid. Various bills kept showing up with a balance.Then... read full review
This is my doctor's office and although I love my doctor you can't see him but every 3 months and my biggest pet peeve right now is the answering service I would like to talk to the doctor's office the answering service is 24 hours a day you never can reach anything at the desk and no one ever calls back I very rarely go to the doctor so when I'm trying to make an appointment it's pretty important although I do go to urgent care they do not do physicals and TB skin test for jobs and they're having me wait 3-4 months out for an appointment so I think I'll be switching doctors
We brought our 8 year old here to get stitches and the doctor told us he wasn’t certified to see children so we had to drive an hour to Ramona with a bleeding kid. Parents, take note before traveling to the area.
My experience here started out great. Dr. Ramos was great and was professional and attentive. What was seriously substandard was the support staff behind the counter and communication and billing. How incompetent can so called medical professionals be? I paid my bill in full the moment I was done with the doctor on the same day I was treated just 10 min after leaving the exam room. I then received an over due bill two months later which then took another 45 days and multiple emails and phone calls to sort out. The billing department was NEVER able to send me a bill showing I had paid in full even after agreeing that I had paid. Various bills kept showing up with a balance.Then... read full review